ACCELERATE 2026

Get ready to experience the next evolution in tax compliance for JD Edwards! Join us as we unveil the SmarterCommerce AvaTax Connector 9, designed to deliver flexibility, automation, and intelligence for your tax processes. Discover how Avalara's AI-powered AVI can be leveraged directly within JD Edwards to simplify complex tax scenarios. Explore exciting new features, performance enhancements, and fixes that make AvaTax Connector 9 the smart choice for your next tax solution.

This session highlights the many updates introduced since Payments Base Release 8, showcasing the latest enhancements and expanded capabilities delivered through subsequent updates and found within Release 9. Key topics include new functionality designed to improve operational efficiency, additional support for diverse payment gateways, and SmarterCommerce's growing global coverage. We will also review supported payment methods and explore innovative features introduced in the SmarterCommerce PayCloud, enabling secure, scalable, and flexible payment processing. By the end of this session, participants will gain a comprehensive understanding of how these advancements drive seamless commerce experiences across all markets.

This session explores the evolution of SmarterCommerce since the introduction of Base Release 8, highlighting key enhancements and upcoming innovations. We will review new capabilities delivered through recent updates, including expanded email template options and improved user interface designs featuring flexible grids. Additionally, participants will gain insight into the drag-and-drop widget repositioning functionality that simplifies page customization. Looking ahead, we will preview powerful new features planned for Release 9, offering a glimpse into the next generation of the SmarterCommerce solutions. By the end of this session, attendees will understand how these advancements enhance usability, flexibility, and overall platform performance.

Learn about the upcoming functionality additions to SmarterCommerce Retail at Release 9 and recent Release 8 capabilities that your team can leverage to better serve customers. The session will provide a glimpse into these capabilities and provide a forum to get your questions answered.

For over 3 decades, SmarterCommerce has enabled JD Edward organization become easier to do business with through connected commerce solutions. Receive a warm welcome to ACCELERATE 2025 and gain perspective and insights on how customers are overcoming business challenges and preparing for the future with SmarterCommerce.

SmarterCommerce product family continues to evolve to address the needs of our JD Edwards customers. These plans, priorities and capabilities are outlined in an ambitious product roadmap for SmarterCommerce reflecting our commitment to delivering the leading unified commerce platform for the JD Edwards community. Hear from our leadership team about key initiatives and what the SmarterCommerce customer family can anticipate in Release 9.0 and beyond.

The key goals of Continuous Integration are to find and address bugs quicker, make the process of integrating code across a team of developers easier, improve software quality, and reduce the time it takes to release new feature updates.

Mastering product data and catalog requires more than just uploads; it demands precision and speed. This session explores strategies for synchronizing complex catalogs across sales channels. Learn how to optimize publishing workflows, maintain data integrity, and ensure peak site performance while delivering a seamless, content-rich customer experience.

Streamline your product data management with SmarterCommerce. This session covers effective strategies for maintaining and promoting digital catalogs, including seamless integration with PIM and DAM systems. Learn to centralize assets, automate updates, and ensure consistent, high-quality product information across all sales channels to drive conversion and growth.

Unlock the power of your JD Edwards ERP for mobile commerce. This session highlights how SmarterCommerce REST APIs simplify the development of high-performance, native iOS and Android apps. Learn to leverage our API framework to bridge complex ERP logic with modern mobile experiences, ensuring seamless integration.

Maximize branch/store efficiency with the next generation of SmarterCommerce Retail POS. This session explores how unified commerce and configurable UX empower retailers to tailor experiences to their specific brand needs. Learn to leverage these capabilities to accelerate customer service, streamline workflows, and deliver a truly seamless omnichannel journey.

"Managing large-scale content repositories presents significant challenges, from maintaining consistency to ensuring accuracy across thousands of items. This session explores the complexities of managing massive content and the organizational impacts of poor data governance. We introduce Data Quality Reports as a foundational tool to identify gaps, inconsistencies, and optimization opportunities within content structures. Building on this, we walk through practical data curation strategies that help teams streamline review processes and enforce content standards. The session then highlights the power of Sitefinity AI with OpenAI, showcasing the Product Content Assistant and how it accelerates content generation, enrichment, and correction at scale. Finally, we examine the Export → Curate → Import workflow as a repeatable method for improving and maintaining high-quality content. The session concludes with key takeaways that equip attendees with actionable strategies to elevate content quality and efficiency across enterprise digital ecosystems."

Simplify customer digital ordering with SmarterCommerce Ecommerce. This session explores advanced order processing tools, from managing intricate configurations and blanket orders to leveraging AI-driven PO imports. Discover how these capabilities streamline high-volume transactions, reduce manual entry errors, and accelerate fulfillment within a unified commerce ecosystem for maximum efficiency.

Build, personalize and scale customer-centric digital experiences with AI-powered visual tools for ecommerce leaders and marketers with the latest Sitefinity Generative CMS capabilities. This session will explore and demonstrate the high impact of personalized and targeted content across Sitefinity SmarterCommerce ecommerce websites.

Elevate product discovery with SmarterCommerce Enterprise Search. This session introduces sophisticated AI-driven capabilities, including semantic search to better understand customer intent and image-based visual discovery. Learn how integrating these technologies with traditional keyword search delivers high-relevance results and a more intuitive, efficient buying and ordering experience for your customers.

Modern B2B buyers expect a consumer-grade experience. This session explores how strategic UX improvements in SmarterCommerce drive revenue by simplifying complex purchasing workflows. Learn to leverage intuitive design, personalized portals, and streamlined navigation to increase conversion rates, foster customer loyalty, and transform your B2B website into a powerful sales engine.

Expanding our commitment to accelerate time-to-market for new commerce solutions, SmarterCommerce Release 9 incorporates the Progress Software Design System. This platform of tools provides a unified framework of UI components, UX guidelines, and branding tools to bridge the gap between design and development with benefits. In addition to accelerate time to market, SmarterCommerce 9 supports design-to-code alignment, drives consistency and brand integrity, and lower maintenance costs.

SmarterCommerce allows organizations to leverage JD Edwards to exceed customer expectations across all sales channel. This session will provide an introductory overview of the SmarterCommerce product family. Learn how each product pillar uniquely equips JD Edwards organizations to exceed customer expectations and simplify sales channels.

Increasingly B2B customers are demanding that their suppliers support the corporate ordering platforms and processes and many times this requires support for Eprocurement with punchout catalog. This session will review how SmarterCommerce enables Eprocurement processes including puchout request, transfer cart processing, PO presentment and invoice presentment working with over 100 Eprocurement platforms.

Customer adoption is the biggest ROI driver for the launch of a B2B ecommerce platform, yet it is also one of the biggest challenges. Resistance to change is natural—but without strong customer engagement, even the best digital commerce platforms fall short in delivering ROI. In this session, SmarterCommerce shares proven strategies and creative approaches for driving successful B2B customer adoption. Learn how to overcome common objections, communicate value effectively, and guide customers through change with confidence. We'll explore practical tactics including onboarding best practices, incentive programs, usability optimization, and data-driven engagement. Walk away with actionable insights to accelerate adoption, increase platform usage, and maximize long-term ROI from your B2B ecommerce investment.

This session provides an in-depth view in to the SmarterCommerce configurations and optimization strategies. Key topics include a comprehensive review of Mappings, Integration Settings, and Management Console configurations to ensure seamless system integration. Additionally, we will examine Page Widget and Page Template settings to enhance user experience and design flexibility. The discussion will also cover Keyword Page Mappings, Rules, Announcements, and the Query Editor, offering insights into effective content management and search functionality. By the end of this session, participants will gain a clear understanding of best practices for configuring and managing SmarterCommerce components to drive operational efficiency and improve site performance.

This session dives into enterprise-level security and performance strategies for SmarterCommerce and JD Edwards EnterpriseOne. We'll review key components, data access methods, and delivered database object types, while highlighting security and coding best practices. Explore common performance challenges, diagnostic tools, and optimization techniques, including live demos on database call tuning and performance monitoring. Gain practical insights to secure your environment and maximize system efficiency.

Stay ahead of evolving security threats with this deep dive into SmarterCommerce's security framework. We'll examine the current threat landscape, identify key areas to secure, and share best practices for web server hardening. Learn the differences between on-premises DMZ and cloud hosting, explore scanning and remediation strategies, and see a live demo of the Qualys scanning tool in action. Equip your team with practical steps to strengthen defenses and maintain compliance.

This session dives into enterprise-level security and performance strategies for SmarterCommerce and JD Edwards EnterpriseOne. We'll review key components, data access methods, and delivered database object types, while highlighting security and coding best practices. Explore common performance challenges, diagnostic tools, and optimization techniques, including live demos on database call tuning and performance monitoring. Gain practical insights to secure your environment and maximize system efficiency.

Stay ahead of evolving security threats with this deep dive into SmarterCommerce's security framework. We'll examine the current threat landscape, identify key areas to secure, and share best practices for web server hardening. Learn the differences between on-premises DMZ and cloud hosting, explore scanning and remediation strategies, and see a live demo of the Qualys scanning tool in action. Equip your team with practical steps to strengthen defenses and maintain compliance.

Unlock the advantages of hosting your commerce solutions in the SmarterCommerce Cloud. This session explores the robust architecture designed for security, scalability, and performance—featuring redundant web servers, dedicated SQL environments, and AWS-based VPC isolation for test and production. Learn how PCI validation, monthly Qualys scans, and proactive patching reduce compliance risks and operational overhead. Discover how SmarterCommerce Cloud lowers costs, simplifies maintenance, and ensures secure connectivity to your corporate network. Join us to see why moving to the cloud is a strategic step for efficiency and peace of mind.

Join this session to discover how our Supplemental Support Services deliver functional and technical expertise when you need it most. Learn about flexible managed service options, guaranteed response times, and proactive solutions for CNC administration, performance tuning, and SmarterCommerce application support. We'll show you how our programs help reduce downtime, resolve issues faster, and provide peace of mind with scalable packages tailored to your business needs.

Speed matters when incidents strike. In today's fast-paced digital commerce environment, downtime and unresolved issues can lead to significant business impact. This session explores how combining observability practices with generative AI can transform monitoring and troubleshooting for SmarterCommerce environments. We'll demonstrate how AI-driven log analysis accelerates case resolution, predicts potential failures, and provides actionable insights before problems escalate. Leveraging Azure Monitor and Azure Insights, we'll show how log data from SmarterCommerce can be analyzed in real time, enabling proactive detection and faster remediation. Attendees will learn how AI-powered observability not only improves operational efficiency but also enhances customer experience by reducing disruptions and increasing system reliability.

Discover the technology foundation behind SmarterCommerce and how it drives secure, scalable, and high-performing solutions. This session covers cloud hosting architecture, system administration best practices, and strategies for optimizing performance and extensibility. Learn about integration options, future roadmap highlights, and available support resources to ensure your enterprise stays connected, secure, and ready for what's next.

Upgrading SmarterCommerce is more than a version change—it's a strategic move to enhance performance, security, and compatibility. In this session, we'll review the release history, explain why upgrades matter, and outline the support timetable. Learn the step-by-step upgrade process, gain insights on JD Edwards 64-bit support, and pick up practical tips and tricks to ensure a smooth transition. Stay current and maximize the value of your SmarterCommerce investment.

This session provides a practical introduction to implementing CI/CD pipelines using Azure DevOps. We begin with an overview of the CI/CD mindset and how it streamlines software delivery through automation, consistency, and repeatability. Attendees will then walk through the full pipeline workflow—from configuring automated builds to generating and managing artifacts that flow through each stage of the delivery process. We also explore approval mechanisms that ensure control and governance across environments, followed by a look at deployment reports that provide visibility into release status, success metrics, and troubleshooting insights. The session concludes with key takeaways to help teams adopt CI/CD best practices and deliver software faster, safer, and with higher quality.

This session introduces the fundamental concepts behind Sitefinity Widgets, explaining what widgets are, how they work, and why they are central to building modular, reusable, and flexible digital experiences. We then examine the most business-critical SmarterCommerce widgets, highlighting their purpose, key capabilities, and how they support essential eCommerce workflows such as product display, cart management, and checkout experiences. We conclude with practical takeaways, summarizing best practices and insights that help teams effectively leverage widgets to build scalable, maintainable, and high-impact solutions within the Sitefinity and SmarterCommerce ecosystem.

Speed, control, and agility are essential in today's commerce environment. This session shows how customers can become self-sufficient with SmarterCommerce—reducing reliance on external developers and agencies through available tools and continuous learning. Learn the practical path to independence by leveraging built-in configuration, documentation and available self-learning sources to solve business challenges in-house. We'll also highlight training and enablement resources that help teams continuously upskill. Through real-world examples, discover how organizations cut costs, accelerate time-to-market, and confidently "fly solo" with SmarterCommerce.

Build modern, high-performance ecommerce websites with the powerful combination of Sitefinity and SmarterCommerce 9. This session explores the advantages of using Next.js as a decoupled front end, focusing on lightning-fast performance, developer agility and AI-driven development with Sitefinity MSP server. Learn how a headless architecture enables rapid deployment and superior user experiences.

This session provides a practical, end-to-end overview of modern chatbot development. We begin with a brief introduction to what a chatbot is and the key capabilities it can offer. From there, we walk through the process of creating a chatbot from scratch, followed by the steps required to integrate it into existing applications and business workflows. Attendees will then learn how to effectively use the chatbot, including best practices for interaction design and user experience. We also explore techniques to enhance the chatbot with advanced features such as contextual understanding, integrations, and AI-driven improvements. The session concludes with key takeaways that summarize the essential concepts and insights needed to successfully build and maintain a high-value chatbot solution.

This session explores how to transform traditional customer service operations by identifying automation opportunities and implementing an AI-powered chatbot. We begin by examining the common frictions experienced by human customer service agents—such as repetitive tasks, high interaction volume, and inconsistent information handling. Next, we demonstrate how to analyze existing support scripts to uncover steps that can be automated for improved efficiency and accuracy. Building on these insights, we walk through the creation of an Agent-Assist (AR) ChatBot, outlining how to define its rules, workflows, and Web API connections to external systems. Participants will learn how to test and integrate the AI chatbot within real customer service environments to ensure reliability and alignment with business processes. The session concludes with practical takeaways designed to help teams successfully adopt and scale AI-driven customer service solutions.

This session introduces the concept of Model Context Protocols (MCPs) and demonstrates how they can be used to extend and enhance AI-driven applications. We begin with a clear overview of what MCPs are and why they matter, followed by a live demonstration of a simple MCP to illustrate core capabilities. Building on this foundation, we introduce the Progress Next.js MCP, showcasing how it enables seamless integration between AI models and modern web applications. Attendees will then learn how to use the Progress Next.js MCP to create a custom widget, and we will demo the finished widget to highlight how MCP-powered components can streamline development and improve user experiences. The session concludes with key takeaways to help participants begin leveraging MCPs in their own projects.

This session explores how modern observability tools can transform the way teams diagnose and optimize application behavior. We begin by highlighting the limitations and inefficiencies of relying on archaic debug-log analysis as a primary troubleshooting method. From there, we introduce Application Performance Monitoring (APM) solutions—focusing on the capabilities of Microsoft Application Insights—to demonstrate how real-time telemetry changes the debugging landscape. Attendees will see how to visualize application health through intuitive dashboards, configure proactive alerts to detect issues before they escalate, and leverage AI-driven recommendations to identify root causes and performance bottlenecks faster than ever. The session concludes with practical takeaways for adopting these tools to modernize monitoring, reduce operational overhead, and improve application reliability.

Ensure financial integrity for all credit card and ACH/EFT payments with SmarterCommerce Payment Reconciliation. This session explores best practices for automating the reconciliation process and in JD Edwards as well as analysis using payment gateways portals. Discover key capabilities through a live demonstration, including automated reconciliation based on payment gateway information, accounting for merchant fees and discrepancy resolution to streamline your month-end close.

This session explores critical aspects of data privacy and security in the context of PCI DSS and GDPR compliance. We'll demystify payment industry standards, merchant and service provider levels, and self-assessment questionnaires, while reviewing GDPR principles for safeguarding personal data. Learn how SmarterCommerce deployment choices influence PCI responsibilities, examine our new Trust Center, and see practical demos of secure payment flows—including email-based transactions. Join us to strengthen your compliance posture and build trust in every transaction.

Maximize profitability with SmarterCommerce payment strategies. This session explores how to lower merchant costs using Credit Card Level 3 processing and ACH/EFT alternatives. Learn to stay compliant while implementing surcharging to offset fees, ensuring your payment strategy reduces overhead and optimizes bottom-line results through JD Edwards integrated capabilities.

Expand your payment horizons with the unique synergy of SmarterCommerce and PayPal Braintree. This session explores advanced features like Fastlane for one-click guest checkouts, Account Updater for seamless card refreshes, and integrated fraud management. Discover how to lower costs through automated surcharging and drive conversion by offering Venmo, Apple Pay, and Google Pay within your JD Edwards ecosystem.

Streamline your cash flow with SmarterCommerce's advanced Accounts Receivable tools. This session highlights how a JDE-integrated Epayments portal and automated collections management reduce Days Sales Outstanding (DSO). Learn to empower customers with self-service payments while equipping your team with real-time data to prioritize outreach and resolve delinquencies efficiently.

Transform your customer experience with the SmarterCommerce Epayments (EIPP) portal. This comprehensive demonstration shows how to provide a 24/7 self-service platform where customers can manage invoices, track orders, and make secure payments. Learn how to reduce administrative overhead and accelerate cash flow by empowering customers with real-time access.

Unlock the full potential of your SmarterCommerce integration with Avalara! This session is packed with practical tips to help you streamline tax compliance and operational efficiency. Learn how to: Keep product taxability, customer exemption status, and address data consistent between ERP and Avalara. Manage complex transactions like drop shipments and multi-entity setups Navigate cross-border sales challenges and ensure accurate tax handling across jurisdictions. Whether you're dealing with data synchronization issues or handling intricate global transactions, this session will give you actionable strategies to reduce errors, improve accuracy, and stay compliant.

Ensure your SmarterCommerce connector is ready for peak performance and scalability! In this session, we'll share proven strategies to optimize for high transaction volumes and maintain efficiency as your business grows. Learn how to navigate JDE upgrades seamlessly and get your CNC team up to speed with SmarterCommerce connectors. Whether you're preparing for heavy workloads or planning system updates, this session will equip you with practical tips to keep your integration fast, reliable, and future-ready.

Tax laws are changing faster than ever—are your JD Edwards systems keeping up? Join this session to see how Avalara offers a flexible, plug-and-play solution for seamless tax compliance. Learn how to automate complex tax scenarios, maintain accuracy across jurisdictions, and stay ahead of regulatory changes without costly customizations. Discover practical strategies to reduce risk, improve efficiency, and future-proof your tax processes.