SmarterCommerce Call Center works with other JD Edwards distribution/logistics and manufacturing systems to ensure that customer demand is met. In addition to the JD Edwards distribution software, such as Sales Order Management, Inventory Management and Procurement Management, you might work with additional JD Edwards modules such as the Address Book, Customer Master, Accounts Receivable, and others.

Please know that there are many processing options that influence the flow of the sales order process and what fields are displayed, hidden, or restricted from the user. The following are examples of Call Center sales order processing with Hosted Pages enabled, but due to your particular configuration and enhancements, your screens may or may not be identical.