Call Center and Related Operations
Release Notes
Call Center Management
Setup and process orders with Call Center Management native JD Edwards application that streamlines acceptance of sales orders in a call center environment.
Call Management
Setup and process orders with Call Management native JD Edwards application that helps track and log call notes and setup reminders for follow-up in a call center environment.
Campaigns and Marketing
Setup and use marketing and promotion codes to grow your business.
Freight Management
Setup and configure streamlined zone-based freight calculation with SmarterCommerce Freight Management.